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Privacy Policy

Last updated: June 2026.

Voxhelm ("we", "us") is a voice assistant for Windows. This policy explains what we collect and why. We keep data collection to the minimum needed to run the product.

What runs on your device

The Voxhelm app and its voice engine run locally on your PC. What's on your screen is read on-device to carry out your commands. We do not continuously record or upload your screen or microphone.

What we receive

  • Account & sign-in: when you sign in with Google we receive your email and a Google account identifier, used to identify your account and let your subscription follow you across devices.
  • Billing: subscriptions are processed by Stripe. We do not store your card details; Stripe does. We keep your subscription status and plan.
  • Usage metering: we record the duration of hosted-AI sessions to enforce fair-use limits. We do not store the contents of those sessions on our servers.
  • Hosted AI calls: when you use the hosted AI, the necessary request (e.g. text or a screenshot you ask us to look at) is sent to our AI provider to generate a response, then discarded. The provider processes it under their terms.

What we don't do

We don't sell your data. We don't use your commands to train models. We don't keep your voice or screen content on our servers beyond what's needed to return a single response.

Your rights

You can cancel your subscription at any time and request deletion of your account data by contacting us. Where applicable (e.g. GDPR), you have rights to access, correct, and delete your personal data.

Contact

Questions: [email protected].